Omar Bassem is the Customer Insights Manager at Vodafone, where they manage the Core Insights team, focusing on Prepaid, Mobile Internet, High Value, Network performance, and Customer experience. With a background that includes roles as a Senior Team Leader and Team Leader in Customer Insights at Vodafone, Omar has developed a strong expertise in analyzing data within the telecommunications sector. Previously, they worked as an IN Support Engineer at Orange Egypt. Omar holds a Bachelor's Degree in Electrical, Electronics, and Communications Engineering from Cairo University, completed in 2014.
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