Pedro Abreu has extensive experience in various managerial roles at Vodafone, spanning from 2008 to the present. Notably, Pedro has held positions such as Manager Contact Center for B2C & Retention and Manager Contact Center, Retenção & Social Media, focusing on customer engagement and retention strategies. Previous roles include Manager Outbound & Retenção and Manager Online & Redes Sociais, demonstrating a strong background in project management and content oversight. Additionally, Pedro served as an Analyst of Products and Services and has been involved in self-care online project management. Education at IPAM in Gestão de Marketing is ongoing since 2010.
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