Sammar Fathey has extensive experience in customer service and debt management within the telecommunications industry, primarily at Vodafone from April 2007 to the present. Key roles include Life Cycle Management Senior Supervisor in the complaints and retention team, Collection Back Office Senior Supervisor, and Debt Recovery Senior Supervisor at Vodafone Egypt. Sammar has also worked on the mobile number portability team and currently supervises debt recovery and DCA efforts at Vodafone Egypt. Education includes a BA in Tourism and Travel Services Management, graduating with honors from 1999, and secondary school at Amoun School, graduating with excellent marks in 1995.
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