Sandra Hake is the Abteilungsleiterin for Customer Insights & Analytics at Vodafone, where they lead the establishment of a new department focused on enhancing customer experience and service efficiency. Previously, they served as the Manager of CRM & Telesales Campaign Management at E-Plus Mobilfunk GmbH and held various roles at Unitymedia, including Manager and Director positions in Commercial Management and Churn Strategy. Sandra earned a Diplom in Economics from Ruhr-Universität Bochum and a Doktor (Ph.D.) in Economics from Universität Münster.
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