Sayed Adel

Sayed Adel is a Global Account Manager at Vodafone, a position held since October 2021, overseeing service delivery and ensuring adherence to systems and methodologies. Prior roles at Vodafone include Senior Account Management Specialist for top corporate accounts and Account Management Specialist for public sector clients, where effective customer service strategies were implemented to manage high-value accounts. Earlier experience includes a Customer Service Representative role, addressing corporate customer inquiries and complaints, and a Lead Customer Service Representative position at Wasla Outsourcing, focused on escalated issues and team performance. Sayed Adel holds a Bachelor of Commerce degree in Business Administration and Management from The Higher Institute for Cooperative and Administrative Studies.