Simon Lock

Simon Lock brings extensive experience in service management and customer success within the telecommunications industry. Having worked at Vodafone in various roles including Service Relationship Manager for Access Management and Manager of Customer Success in Vodafone Business, Simon has demonstrated expertise in managing teams and delivering best-in-class service to corporate customers, achieving high NPS scores. Previously, Simon held leadership positions at Project Telecom and Vodafone Global Enterprise, where responsibilities included managing service frameworks and collaboration with sales to drive revenue-generating services across international markets. Simon's foundational education was completed at Lilley and Stone High School.