Sunil Kumar is an experienced Managed Service Architect & Capability Lead at Vodafone since November 2014, driving end-to-end service solutions for complex bids, including service architecture, customer engagement, and team performance management. Key achievements include successful service designs with contract values exceeding £1 billion, implementation of SIAM models, and creation of commercial models that enhance competitive advantage. Prior to Vodafone, Sunil held various roles at BT Global Services, establishing service strategies and conducting stakeholder evaluations, and at E-Partners and Brook Technologies in the USA, where leadership in outsourcing and offshoring strategies was provided. Sunil holds an MBA in Finance & Marketing, is a Chartered Financial Analyst (CFA), and has a Bachelor of Technology in Mechanical Engineering.
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