Amanda Eales is an accomplished Technical Customer Experience Manager at Three UK, with extensive experience in telecom network operations and testing. Since joining Three in 2002, Amanda has advanced through various roles, including Core Network Test Manager and Principal Test Authority for Network Applications, focusing on delivering test programs and new services in voice, messaging, and data domains. Prior to Three, Amanda worked as a Voice Test Engineer at Amacis Ltd. and held multiple engineering positions at Orange, contributing to significant projects such as the launch of the first 3G network in the UK. Amanda's career began in the Royal Air Force as an Air Traffic Control Assistant. Holder of a 2.1 Joint BA in Business Management with IT from The University of Manchester, Amanda combines technical expertise with strong leadership skills in the telecommunications industry.
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