Andy Dickson is a Customer Experience Specialist at Three UK, having joined the company in May 2021. With a diverse background in project, change, and delivery management, Andy has held several key roles at Three, including People Experience Consultant, Customer Service Designer, Change Manager, and Process Specialist from March 2011 to September 2020. Andy has expertise in designing and delivering employee and customer support solutions, managing large-scale changes within telecommunications, and supporting brand strategies to enhance both employee satisfaction and customer experience. Prior to Three UK, Andy pursued new opportunities from September 2020 to May 2021, focusing on leveraging extensive experience in customer and people functions. Education was completed at St Josephs Academy, Kilmarnock, with Highers and Advanced Highers obtained from 1997 to 2002.
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