Jon Shaw

Jon Shaw is currently the Consumer Operations Director at VodafoneThree, where they focus on delivering outstanding customer experiences and operational excellence. Prior to this role, Jon held multiple leadership positions at Vodafone UK, overseeing significant revenue and managing a global team of 12,000. They previously served as Retail Director at Dixons Retail, where they were responsible for the performance of 185 stores and 7,500 colleagues. Jon’s extensive background includes roles in project and operations management at Ocado, Tesco, and DHL, culminating in a BA Hons in Business from London Metropolitan University.