Julia Murphy currently serves as the Head of Customer Experience at Three UK, where leadership focuses on enhancing customer experience and executing commercial strategies through a dedicated team. Prior experience includes various leadership roles at Sky, including Head of Customer Experience, Head of Mobile Service Assurance, Programme Manager, and Senior Project Manager. Julia's tenure at Telefónica Europe plc as Customer Experience Manager developed a reputation for driving impactful results in dynamic settings. Earlier experience at O2 involved project and provisioning management for Home and Broadband services. Julia holds a BSc in Information Systems Development from Glasgow Caledonian University.
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