Laura Killen is a Market & Competitor Insights Specialist at Three UK, where responsibilities include generating insights on the UK mobile market and analyzing data to identify opportunities and trends since October 2018. Previously, Laura served as a Channel Experience Executive at Three UK, enhancing customer experience across various platforms and collaborating with stakeholders to improve commercial outcomes. Earlier experience includes roles as a Quality Assurance Analyst and Social Media Advisor at Capita and Three UK respectively, focusing on quality analysis and customer interactions. Laura also contributed as a Training Assistant at BECOGENT LIMITED, onboarding new employees for the JDWilliams inbound project. Laura holds a Bachelor of Arts in Criminal Justice and Corrections from the University of the West of Scotland.
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