Lee Parker is a Customer Technical Authority at VodafoneThree, leveraging over 10 years of experience in Service Transition, Incident Management, and Vendor Operations across various sectors including Telecoms, Defense, and Banking. Previously, Lee held roles such as Escalation Manager at Vodafone Global Enterprise and Incident Manager at Vodafone Business, focusing on continual service improvement and customer engagement. Lee has also contributed to customer delivery and innovation at _VOIS, emphasizing optimization of internal processes and automation. Educated with a Bachelor's degree in Electrical and Electronics Engineering from The University of Bolton, Lee is committed to driving consistent results through strong leadership and advocacy for continuous improvement.
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