Rob Beasley currently serves as the Enterprise Customer Experience Manager at VodafoneThree, a position held since May 2023, where valuable network insights and support facilitate low-level technical conversations to secure new business. Previously, Rob worked with Vodafone Business as a Network Support Authority from October 2019 to April 2022, and with Vodafone from October 2016 to April 2022 in roles including UK Network Quality & Experience - Enhanced Network Support Authority. Rob’s experience also includes working as a Transformation Program Manager and Technical Support Group Engineer at Vodafone UK, where responsibilities ranged from end-to-end fault diagnostics to proactive customer communications and continuous process improvements. Additionally, Rob contributed as an MVNO Support Analyst and Unified Communications Specialist in earlier roles, focusing on operational governance and stakeholder management for Vodafone One Net solutions.
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