Growing quickly in its field of activities, Voicecom earned a big part in the national and international market.
Our experienced and qualified team are managing more than 2 Million telephone communications per month keeping always and efficiently all our customers’ needs.

Why choosing Voice com as a contact center service provider?

More than 10 years acting in this field activity, Voicecom gained a huge experience in several domain such as contact center for inbound and outbound calls, Desk and field Research, Field surveys, PAPI, CAPI, CATI, Online, Database development, Data Analysis, Big Data, Sample & Recruiting, Questionnaires, Mail and Others.

Dealing with more than 30 countries covering MENA region and Europe, offering a complete and successful service based on our customer satisfaction.

We put at your disposal a technical infrastructure with the leading technology to satisfy all your need in this business field All of this with a price simple and suitable for all companies wishing to optimize their costs.
In Brief, as a service provider, we promise to respect quantitative and qualitative commitments and the ROI of our customers with the best price.

Save on money, time and infrastructure. Give your business the competitive edge. Your competitors are choosing Voicecom & why aren’t you?
 
* We understand your needs and apprehensions
* Excellent communication skills, both in written and spoken English
* Deep domain knowledge in diverse fields
* Strict adherence to quality standards and turnaround times
* Excellence in executing short- and long-term projects to your specific requirements
* Exploiting the full potential of technology to serve customers across the seas

VOICECOM GROUP

Houssem Haddar

This department focuses on ensuring the quality and reliability of products through systematic testing and evaluation processes.

Quality Assurance

This department focuses on hiring and onboarding new talent for the organization.

Recruitment Services

This department focuses on assisting the sales process through customer outreach and marketing efforts.

Sales Support

This department focuses on driving revenue through sales and providing exceptional customer service and support.

Sales and Support

This department focuses on managing sales processes and optimizing operational efficiency.

Sales Operations

This department oversees the planning and execution of production projects to ensure consistent quality and efficiency.

VOICECOM GROUP

Org chart

Teams

Quality Assurance

Recruitment Services

Sales Support

Sales and Support

Sales Operations

Production Management

Offices

VOICECOM GROUP

Org chart

Teams

Quality Assurance

Recruitment Services

Sales Support

Sales and Support

Sales Operations

Production Management

Offices

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