Alan Caetano possesses extensive experience in technical and support roles within IT, demonstrating proficiency in hardware and software maintenance, system implementation, and project management. At TIVIT from July 2019 to February 2024, Alan served as an Analista Field Services ll, providing direct technical support and later advanced to a Líder Técnico role, guiding a team in the delivery of quality IT services. Following this, Alan joined Voke in February 2024, contributing as an Analista Pleno for system implementation and support, where responsibilities included user acceptance testing and stakeholder collaboration. Prior experience at TecBan, from April 2018 to September 2019, involved managing security information projects and providing comprehensive IT support across various operating systems. Alan holds a degree from Centro Universitário Ítalo Brasileiro, completed between 2019 and 2021.
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