The basic idea of our Vollpension café (German for “full pension,” which refers to both the one that Austrians get from the government upon retirement and to the kind of hotel stay that includes meals, or full board) is easily explained: Where do you get the best cake ever? At your granny’s, right? And with us, in our Vollpension café.

Come to our café and get spoiled in our granny’s public living room, in Vienna, order your granny’s cake for your own home or learn how to bake from our senior BackAdemics who love to finally be able to share their lifelong baking skills with you via the internet.

Vollpension

Julia Krenmayr

Manuel Gruber

Moriz Piffl

David Haller

Georg Kreuzer

Küchen-Personal

Stephan Csiszar

Margit Hammerl

Raphaela Andorfer

Hannah Lux

The Leadership Team at Vollpension is responsible for setting the strategic direction of the café, fostering a community that celebrates intergenerational connections through baking and shared experiences. Composed of co-founders with a passion for community-building, they oversee operations, collaborate with senior BackAdemics, and ensure that the essence of homely comfort and culinary tradition is embodied in every aspect of the café's offerings. Their goal is to create a welcoming environment where patrons can enjoy nostalgia-inducing treats and engage in meaningful interactions.

Leadership Team

The Operational Management Team at Vollpension ensures the seamless day-to-day functioning of the café and its various branches. This includes overseeing production shifts, managing different café locations (like MUK and Schwedenplatz), and coordinating with senior bakers (BackAdemics) to guarantee the best customer experience. The team ensures that everything runs smoothly so guests can enjoy the delicious homemade cakes and the cozy, granny-inspired atmosphere.

Operational Management Team

The Customer Service and Support team at Vollpension ensures an exceptional experience for all of our guests, whether they are visiting our café in Vienna or interacting with our services online. The team handles inquiries, resolves issues, and assists with orders—both in-person and for take-home cakes—while also supporting our senior BackAdemics in delivering online baking tutorials. Through their efforts, they help bring the warmth and charm of our granny’s public living room to each customer.

Customer Service and Support

The Marketing and Content Creation team at Vollpension is responsible for promoting the café's unique concept and offerings. This includes creating engaging content that highlights the café's homemade cakes made by senior "BackAdemics," managing social media channels to connect with the community, and developing marketing strategies to attract more visitors to the café and its online baking classes.

Vollpension

Org chart

Board & advisors

Teams

Leadership Team

Operational Management Team

Customer Service and Support

Marketing and Content Creation

Offices

Vollpension

Org chart

Board & advisors

Teams

Leadership Team

Operational Management Team

Customer Service and Support

Marketing and Content Creation

Offices

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