Serhii Petrenko

Serhii Petrenko began their work experience in 2001 as a System Administrator at Kiev National Taras Shevchenko University, where they built and administered LAN infrastructure, provided user support, and troubleshooted network issues. Serhii then worked as a System Administrator at the Institute of Molecular Biology and Genetics National Academy of Sciences of Ukraine, where they were responsible for network administration and maintenance, software implementation and support, and user support. In 2005, they joined Priocom as a System Engineer, where their responsibilities included designing, installing, supporting, and improving customer's DataCenter infrastructure, LAN design and implementation, structured cabling system installations, and testing network solutions based on multivendor equipment. Serhii worked at International Invest Bank as a System Administrator, where they implemented and supported corporate voice networks, configured network hardware, implemented VPNs, and monitored the corporate network. Serhii then moved to Miratech, initially as a Support Engineer, where they supported Altitude software for Call Centers, VoIP and Asterisk-based solutions, clarified business requirements, tested solutions, analyzed logs, and provided technical and customer support. Serhii was later promoted to Senior Technical Support Engineer, where they continued their responsibilities until 2023. Serhii's most recent position was as a Senior Technical Support Specialist at Volt Active Data, starting in 2023.

Serhii Petrenko attended the Taras Shevchenko National University of Kyiv from 1998 to 2003. However, the specific degree and field of study that they pursued during this time are not provided. In addition to their university education, Serhii has obtained several certifications, including CCNA, CCNP, Cisco Data Center Support for UC Specialist, Cisco Unified Computing Technology Support Specialist, IBM Open Systems Storage Solutions, IBM p5 and pSeries Technical Sales Support, Microsoft Installing, Configuring and Administering Microsoft Windows XP Professional, R&M Freenet Designer, ZTE Level A NetNumen N31 O&M, and ZTE ZXR10 Switch O&M. The institutions where they obtained these certifications, as well as the specific months and years they obtained them, are not mentioned.