Michael Bergmeyer is a seasoned senior customer support and success leader specializing in SaaS, B2B, and AI integration. With a proven track record at companies such as Sitecore, Appen, and Real Geeks, Michael has effectively led large teams and improved operational efficiency while enhancing customer satisfaction metrics like CSAT and NPS. Michael's expertise includes deploying data-driven solutions and mentoring diverse teams, managing sizable client portfolios with annual recurring revenues ranging from $150K to $800K. Currently pursuing education at Hamilton Southeastern, Michael continuously seeks opportunities to connect with professionals in the technology and customer engagement space.
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