Carla Mitchell

Carla Mitchell is an experienced professional in global support and information technology management, currently serving as the Director of Global Support at Volt Active Data since March 2022. Prior to this role, Carla held a director position at Openet, an Amdocs Company, from November 2019 to March 2022, where responsibilities included managing customer escalations and ensuring adherence to service level agreements. Carla's career at Openet Inc also spanned several roles, including Regional Support Manager and High Touch Customer Care Manager, focusing on client support and issue resolution. Earlier experience includes serving as an Information Technology Project Manager at AT&T Mobile Tel, where Carla oversaw project assignments and facilitated training, and IT Manager roles at Cingular Wireless & AT&T, managing data center operations and customer connectivity solutions. Carla's professional journey began as an Office Manager and IT Manager at The Todd Organization and the US Congress, respectively.