Dan Liu is a customer experience professional with over 10 years of extensive experience in the automotive industry, including roles across manufacturing, R&D, and retail operations. Currently serving as the Market Area Director for EMEA CX at Volvo Cars, Dan focuses on enhancing customer experience in the region. Prior to this role, Dan held various positions at Volvo Cars, leading projects related to used car business development and retail sales across EMEA. Dan's educational background includes a Bachelor's degree from Hebei University of Technology and a Master's degree from Linköpings universitet.
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