Dorette Heer is currently the L&D Performance Improvement Lead at Volvo Cars, where they are leading a transformation towards performance-focused Learning & Development. Previously, they served as a Learning and Development Specialist, creating innovative training solutions for retail. Dorette has also held roles in customer service and youth mentoring with Young Life, where they expanded intercultural training programs. They hold a Master's degree in Human Resources Development from Friedrich-Alexander-Universität Erlangen-Nürnberg and a Bachelor's in Business Administration from Hochschule München.
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