Malin Agrell

Malin Agrell has extensive experience at Volvo Cars since August 2003, currently serving as Content Integration Manager in Marketing & Brand and previously as CX Project Lead in Global Commercial Operations, specializing in customer journey design. Malin has held various roles, including Business Owner for Consumer Relations Baseline in Customer Care, Senior Manager in Consumer Relations Insight & Interaction, and CRM Fulfillment Specialist responsible for customer communication programs and the global rollout of Sales Force Marketing Cloud. Earlier positions include Manager of Market Intelligence and Buyer for Logistics and Services Purchasing. Malin's educational background includes a Civilekonomexamen in Business Economics and a Filosofie kandidatexamen in Media and Communication Science from the University of Gothenburg.