Robert Carli is currently the Head of Operations for the Nordic Hub in Customer Care at Volvo Cars, where they drive long-term business development and strategic planning for an organization of approximately 130 employees across the Nordic region. Previously, they served in several key roles at Volvo Cars, including Head of Service Design Business Development and Head of Global Processes Customer Care, achieving notable improvements in engagement scores and operational efficiency. Robert's earlier career also includes leadership positions at Volvo Car Group, where they fostered growth and high performance within teams. They are recognized for their commitment to leadership development and enhancing employee engagement throughout their career.
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