Mrityunjay .

Mrityunjay is a Customer Success Leader with over 8 years of experience in SaaS and EdTech, excelling in leadership roles that emphasize customer retention and operational success. In past positions at BYJU'S, Mrityunjay managed large teams, overseeing a ₹42 Cr portfolio and achieving significant increases in renewal rates and customer satisfaction scores. Mrityunjay's hands-on expertise includes client management, process improvement, and driving business growth through data-driven strategies. Currently, Mrityunjay serves as a Senior Manager at Volza, focusing on global customer success and team scaling. Mrityunjay holds a B.Tech in Mechanical Engineering and enjoys meditation and running outside of work.