Jake Singleton

Jake Singleton currently serves as the Customer Success Director for Enterprise at Vonage, where responsibilities include guiding clients through the NewVoiceMedia project lifecycle and ensuring successful implementation and adoption of services. Previously, Jake held various roles at Vonage, including Customer Success Manager for Enterprise and Professional Services Consultant. Prior experience includes serving as an Associate Professional Services Consultant at NewVoiceMedia and positions at Cabela's and Gander Mountain that focused on enhancing customer service through product knowledge. Jake also gained experience as a Data and Web Developer at Skystream Digital Technology and initiated a welcoming environment for incoming students as a Student Ambassador at Texas Tech University. Jake holds a Bachelor of Business Administration in Management Information Systems and International Business from Texas Tech University and has furthered studies at the University of South-Eastern Norway.