Juan Pablo E.

Juan Pablo E. is a seasoned professional in the field of financial operations and cloud services, currently serving as a Senior FinOps Analyst at Vonage since September 2024. Prior experience includes a tenure at Escala 24x7 Inc. from June 2015 to September 2024 as a Lead TAM - FinOps Specialist and Cloud Engineer, where responsibilities encompassed optimizing AWS expenditures, enhancing customer satisfaction through proactive engagement, and enabling cloud adoption. Previous roles held include Support and Installation Engineer at Aicotel, where Juan Pablo E. specialized in presales processes, system installation, and technical support. Additionally, independent consulting work focused on delivering tailored IT solutions for small office/home office customers. Academic credentials include a degree in Telecommunications Engineering from UCAB - Universidad Católica Andrés Bello. Notable achievements include the deployment of a national telephony network and an international call center project.