Michael Dix is a Technical Support Engineer at Vonage since May 2022. Previously, a Developer Support Engineer at Microsoft from March 2020 to July 2021, Michael supported customers experiencing performance issues with Microsoft Azure Web Apps, providing detailed troubleshooting, root cause analysis, and collaboration with internal teams. Michael also gained experience as an iOS Developer Intern at C-Trax in 2019, assisting in the launch of a Point of Sale application for retail. Michael holds a Bachelor of Arts in Computer Science from the University of North Carolina at Charlotte, earned in 2019.
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