Patrick Pang is an accomplished professional with extensive experience in operations and routing management within the telecommunications industry. Currently serving as a Senior Operations Analyst at Vonage since January 2023, Patrick previously held the position of Routing Quality Team Lead at Mitto from June 2020 to December 2022. Prior to that, Patrick played various roles at Silverstreet International Pte Ltd, where responsibilities included Assistant Routing Manager, Senior Routing Engineer, Routing Engineer, and Support Engineer from June 2011 to February 2020. Throughout these roles, Patrick has demonstrated expertise in service quality management, process enhancement, customer relations, and technical support, supported by a Bachelor of Technology in Computer Science from Multimedia University.
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