Robert Craig, MBCS, has held various significant roles in customer success and management across multiple organizations, including positions as Deputy Head and Interim Head at the Young Professionals of the Birmingham Insurance Institute from April 2021 to December 2022. Previous experience includes serving as a Project Manager at IBM, Union Officer & Delegate Leader at the National Union of Students (UK), and holds a series of roles at Mercer UK and Succession Wealth, culminating in the position of Employee Benefits Specialist. Additionally, Robert has contributed as a Senior Customer Success Manager at Vonage and has served as a Governor for Chichester College Group. Educational qualifications include a Diploma from Chichester College.
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