Robert Downey is an experienced Senior Solutions Architect specializing in UCaaS and Microsoft Teams integrations, currently serving as the Principal SSA subject matter expert on Vonage's offerings for MS Teams UCaaS direct routing solutions. They have successfully generated over 1.5 million in upsell revenue in 2021 and have been recognized as a three-time Vonage North America Solutions Engineer MVP. Previously, they held positions at Vonage, Gimmal, and Wood Group PSN, where they developed solutions for cloud migration, disaster recovery, and system administration. Robert is also a co-owner of RV Mobile Rescues and has pursued education in Management Information Systems at American Continental University.
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