Thomas Heuke is an experienced Customer Success Manager II at Vonage, where responsibilities include serving as the primary contact for customer matters, conducting proactive business service reviews, and collaborating across departments to enhance customer satisfaction. Previous roles at Vonage included Account Executive, Sales Development Representative, ERT Analyst, and Billing Representative, each contributing to a comprehensive understanding of customer engagement and sales processes. Thomas began a career with an internship at Taco Mac and has a Bachelor of Business Administration in Investment Finance from the University of Nebraska-Lincoln, obtained in 2013.
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