Tim Lukacs

Tim Lukacs is a seasoned professional in the cloud technology and contact center industry, currently serving as a Senior Solutions Architect at Vonage since October 2017. Lukacs partners with Sales and Account Executives to showcase cloud-based Intelligent Communications solutions, driving new business while enhancing customer service for global enterprises. Prior experience includes roles as a Principal Professional Services Consultant and Professional Services Consultant at NewVoiceMedia, where extensive project management and client solution delivery were integral. Additionally, experience at Capita Insurance Services and Lloyds TSB Insurance focused on telephony infrastructure support, design, and maintenance across multiple call centers. Educational achievements include Salesforce ADM 201 certification and PRINCE2 Foundation training from the University of Southampton Business School, alongside an Advanced GNVQ in Construction from Eastleigh College.