Luis Jimenez is an IT professional with over 10 years of experience in delivering global end-user support and managing high-performing IT teams. Currently serving as the I&O Service Delivery Manager at Vontier, Luis specializes in service delivery aligned with SLAs, vendor management, and contract negotiation. Previously, they held roles such as IT Support Specialist at Teletrac Navman and Hexaware Technologies, where they were a point of contact for deskside support across multiple regions. Luis has also worked at Tata Consultancy Services and Arvato Systems, contributing to quality operations and handling various IT functions. They are pursuing further education at Universidad Tecmilenio from 2024 to 2026.
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