Marc Hardy is a Fixed Networks Quality Manager in the E2E Quality & Service Management team at Orange, where they optimize network quality and enhance customer satisfaction through strategic initiatives. With extensive experience in telecom project management at companies like Siemens and VOO, Marc has successfully led projects in various countries, focusing on HFC and fiber infrastructures. They hold a degree in Industrial Engineering from Haute Ecole Mosane d'Enseignement supérieur. Passionate about innovation, Marc believes in the power of data-driven insights for improving service quality in a rapidly evolving digital landscape.
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