Tom Guisgand is a Senior Customer Journey & Service Designer at Orange since 2025. Previously, from 2010 to 2015, they served as a Senior Customer Journey Designer at VOO, where they also held roles as Head of Process B2C, Sales Process Manager, and Process Analyst Commercial. Tom started their career as a Senior Auditor at Deloitte Belgium from 2009 to 2013. Tom holds a Master’s degree in International Business - Finance from Maastricht University, earned in 2008, and completed their studies in Latin and Math at Collège du Christ-Roi in 2003.
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