Plaban Roy is a Customer Success Professional currently serving as a Senior Manager in Client Servicing at Vouchagram India Pvt Ltd, where they focus on driving product adoption and client engagement. With a Master of Business Administration in Operations Management from Symbiosis Institute of Operations Management, Plaban has previously held key roles at several companies, including Senior Key Account Manager at Easyrewardz Software Services and Senior Specialist in Customer Success at Shiprocket. Their expertise spans client relationship management, account strategy development, and operational excellence, contributing to significant client growth and value realization. Additionally, Plaban completed a Bachelor of Technology in Electronics and Communications Engineering from North-Eastern Hill University.
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