Voxai Solutions provides best-in-class solutions and services to Transform, Manage and Innovate your CX journey.

Make your CX strategy sing with Voxai's market-leading cloud contact center capabilities, outstanding contact center expertise & service delivery, and a diverse partner ecosystem that helps achieve your business and operational goals.
Voxai is the specialized solution integrator for Genesys products including Genesys Cloud CX and Genesys Multicloud CX.

Call Center

Enterprise Software

Telecommunications

Voxai Solutions

Voxai Solutions' headquarters in Coppell, TX, United States

This department focuses on the design, implementation, and management of cloud-based solutions and services.

Cloud Services

This department provides expert advice and solutions to clients across various sectors.

Consulting Services

This department oversees and coordinates projects to ensure they are completed on time and within budget.

Project Management

The Sales and Account Management team at Voxai Solutions is responsible for driving business growth and client satisfaction by securing new business opportunities, managing client relationships, and ensuring the successful delivery of Voxai's cloud contact center solutions. They leverage their expertise in Genesys products to tailor customer experiences that align with clients' operational goals, fostering both innovation and transformation in customer experience journeys.

Sales and Account Management

The Support and Operations team at Voxai Solutions ensures seamless functionality and optimal performance of customer experience systems. They provide technical support, manage network operations, oversee project implementations, and drive automation strategies. Their expertise maximizes the efficiency and reliability of Voxai's cloud contact center solutions, enhancing overall customer satisfaction and achieving business objectives.

Support and Operations

This department provides first-level assistance and troubleshooting for technical issues and queries.

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Other teams

Consulting Services

Project Management

Sales and Account Management

Support and Operations

Technical Support