Technical Services Team

The Technical Services Team at Voxai Solutions is responsible for designing, implementing, and optimizing cloud-based contact center solutions, primarily leveraging Genesys Cloud CX and Genesys Multicloud CX platforms. This team, comprising roles like Cloud Engineer, AWS Consultant, Principal Software Architect, Senior Software Developer, Genesys Analyst, and Data Scientist, collaborates to deliver high-quality, scalable solutions. Their mission is to enhance customer experience (CX) journeys through innovative and efficient use of technology, ensuring seamless integration and exceptional service delivery.