Robert Agger

Customer Success Specialist at Voxloud

Robert Agger has a diverse range of work experience. Robert started their career in 2011 as an Assistente alle vendite at Calzature Pipers, where they progressed to become a responsabile del negozio. During this time, they gained skills in warehouse management, sales support, and supervising daily store activities.

From 2017 to 2021, Robert worked as a Receptionist front desk at IQ Hotel. Robert was responsible for providing detailed information and high-quality service to ensure a memorable experience for guests. Robert also managed incoming and outgoing calls, collected customer information, and coordinated bookings through hotel management software.

In 2021, Robert joined Voxloud as a Supporto Tecnico di Primo Livello. In this role, they provided rapid and effective technical assistance to customers, diagnosing and resolving technical issues related to Voxloud products and services. Robert utilized their skills and knowledge to find quick and efficient solutions.

Robert then transitioned to the role of Sales Development Representative at Voxloud, specializing in selling centralino services. Robert identified and qualified new business opportunities, communicated effectively with potential clients to understand their needs, and presented personalized solutions. Robert developed and maintained strong customer relationships, ensuring a high level of customer service and building long-term trust.

Currently, Robert is working as a Customer Success Specialist at Voxloud. Their main responsibilities include assisting partners in efficiently activating and distributing Voxloud to their clients, collaborating with the team to improve program conditions, and constantly enhancing customer service.

Overall, Robert Agger has demonstrated expertise in customer service, sales, technical support, and management throughout their diverse work experience.

Robert Agger attended Liceo scientifico Louis Pasteur from 2000 to 2005, where they obtained a High School Diploma in the field of scientifico.

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Timeline

  • Customer Success Specialist

    January 1, 2022 - present

  • Sales Representative

    October, 2021