Danilo Matos

Danilo Matos is a seasoned professional with extensive experience in product support and customer service management. Currently serving as Senior Product Support Manager at Voxy since July 2020, Danilo fosters personalized language instruction solutions based on rigorous academic research. Prior to Voxy, Danilo held various roles at Uber from April 2017 to May 2020, including Customer Support Supervisor, where responsibilities encompassed team management, performance tracking, and process improvements. Earlier positions included an administrative assistant role at Allis - Field Marketing and an internship at AQWA focused on CRM application development and training. Danilo holds a Bachelor of Business Administration from Barton College, specializing in Business Administration and Management with a focus on Human Resources.