Danilo Matos is a seasoned professional with extensive experience in product support and customer service management. Currently serving as Senior Product Support Manager at Voxy since July 2020, Danilo fosters personalized language instruction solutions based on rigorous academic research. Prior to Voxy, Danilo held various roles at Uber from April 2017 to May 2020, including Customer Support Supervisor, where responsibilities encompassed team management, performance tracking, and process improvements. Earlier positions included an administrative assistant role at Allis - Field Marketing and an internship at AQWA focused on CRM application development and training. Danilo holds a Bachelor of Business Administration from Barton College, specializing in Business Administration and Management with a focus on Human Resources.
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Voxy
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Voxy is an innovative and flexible digital English language learning solution that has been used successfully by over four million learners and hundreds of corporate clients around the world. Our AI-driven platform allows each learner to follow a personalized course designed to help them reach their personal and professional goals in one-third of the time of traditional courses. Voxy's 20k+ adaptive lessons can be accessed both on the web and on any mobile device, and are accompanied by certified teachers that offer round-the-clock remote live instruction. Their engaging learning experience platform includes the essential tools necessary for effective, impactful language learning that prepares learners for real world success. Backed by leading investors in education and technology, Voxy is headquartered in New York City and has offices in São Paulo, Mexico City, and Singapore.
