Casey O'Brien is a Support Engineer at VPO Construction Project Management Software & Services since May 2023, bringing a strong background in knowledge management and technical writing. Previously as Knowledge Management Lead at Coherent Corp., Casey managed enhancements in Oracle HCM, ensuring successful project delivery and user satisfaction through comprehensive documentation and training initiatives. Notable experience includes creating instructional digital content as a Product Marketing Intern at Jumper.ai and developing technical training resources at CDX Learning Systems. Educational qualifications include a Bachelor of Arts in English and Business Management from Grove City College.