VQlick | Sales, Cloud & Support Teams for MSPs

The MSP hiring challenge
You win a client contract - great. Now you need to staff it fast, protect SLAs, and start billing on time.
Account Managers to expand the account. Azure/AWS engineers to deliver. Support engineers to keep SLAs on track.

Most recruiters don't understand MSP economics – utilisation, SLAs, margin pressure, and the revenue cost of unfilled roles. We do. That means our shortlists are built to protect your margins, not just fill chairs.

What we deliver
1. Role scorecards — define "what good looks like" for MSP delivery (skills, outcomes, behaviours).
2. Targeted talent mapping - competitor MSPs, consultancies, and enterprise IT teams already delivering-as-a-service.
3.  Structured screening - real-world capability (escalations, SLAs, ITSM), not keyword matching.
4. Quality shortlists - typically 3 to 5 vetted candidates per role, quality over volume.
5. Weekly hiring cadence - fast feedback loops so you don’t lose candidates and your roles don’t drag for months.

Roles we recruit
Sales & Account Management:
SDR/BDR • Account Managers • Business Development • Partner Sales

Cloud & Infrastructure:
Azure • AWS • DevOps • Cloud Support • Platform Ops

Support & Operations:
Service Desk • Technical Support • NOC • ITSM-aligned roles

How we engage
1. Team Build Sprint (2 weeks) - ideal for urgent roles or new team build-outs with a defined start/end and clear hiring goals.

2. Embedded hiring retainer - ongoing hiring across multiple roles (outsourced TA function).

3. Hybrid model - retainer + success fee (aligned to outcomes, not CV volume).

Who we work with
UK MSPs and cloud service providers, typically >15 employees, growing faster than they can hire.

Let's connect and discuss your hiring needs
📧 Email hello@vqlick.com with "TEAM BUILD" Or message us on LinkedIn
We'll send you a quick role calibration framework and hiring plan.

VQlick Consultancy

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