Jacob Pucar

Jacob Pucar is an accomplished professional with extensive experience in customer success, marketing, and social media management. Notable roles include Customer Success Manager at Vretta Inc., where Jacob led a team to enhance user retention and satisfaction for an online education solution utilized by numerous educators and administrators across Canada and internationally. Previously, Jacob served as the first Marketing Coordinator at Vretta, overseeing brand communications, and held social media positions at The Marketing Garage and Brüha, focusing on content creation and strategic planning. Jacob’s early experience includes event staffing at McMaster University and customer service at City Sightseeing Toronto. Jacob holds a Bachelor's degree in Communication Studies with a focus on Cultural Studies from McMaster University.