VSware
Ross Bailey has a diverse background in technical support and customer service, with experience spanning multiple companies. Ross served as a Support team member at VSware and held the position of Service Desk Analyst at Laya Healthcare from July 2021 to October 2022. Prior to that, Ross worked as a Tech Support agent at Pure Telecom Ireland and as a Service Desk Analyst at Vantage Resources. Additional roles include Customer Service Representative at DHL Express Ireland and Technology Support at HCL Technologies. This extensive experience showcases a strong foundation in IT support and customer service skills.