Abner Aguiar is a Business Analytics Leader at VTEX since July 2021, specializing in the creation and optimization of processes and tools for enhancing Customer Experience through strategic analyses, automation, and data management. Previously, Abner held the position of CX Operations Analyst and contributed to customer service analysis, report generation, and data-driven projects for Customer Success teams. Prior experience includes an internship in Sales Administration at Nissan Motor Corporation, focusing on document validation and logistics optimization. Abner holds a Bachelor's degree in Automation, Instrumentation, and Robotics from Universidade Federal do ABC and a Bachelor's degree in Science and Technology from the same institution, alongside a Técnico degree in Eletroeletrônica from SENAI "A. Jacob Lafer."
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