Danielle Alberto

Danielle Alberto has extensive experience in the commerce and customer excellence sectors, currently serving as a Commerce Engineer and Customer Excellence Key Account at VTEX since October 2019, where responsibilities include managing a portfolio of enterprise clients across various segments and acting as the voice of the customer for product improvements. Prior roles include Sales Development Representative at Atma IT and Biggy Personalization & Recommendation, where Danielle focused on lead generation, and Analyst positions at Vemplast and Lacerda Sistemas de Energia, involving sales operations and customer service. Danielle’s academic credentials include a Bachelor's degree in Business Administration from Universidade do Grande ABC and ongoing postgraduate studies at FACUVALE, along with additional education in Commercial Management from Universidade Paulista and a brief program at ComSchool International.