Fernanda Sesnick is a Product Support Engineer at VTEX since May 2021, specializing in resolving complex customer issues, managing incidents, and collaborating with Product Managers to enhance product offerings. Previously, Fernanda served as a Technical Account Manager Leader, where responsibilities included mentoring a team and overseeing key client accounts, as well as contributing to customer relationship management. Additional experience as a Technical Account Manager involved addressing recurring technical problems and improving customer interactions. Starting as a Partner Solution Engineer, Fernanda focused on supporting partner developments and troubleshooting technical challenges. Earlier roles include a Junior Engineer position at PTE 3D Print and Visualisation Center, involved in prosthetic hand projects, and a Secretary at EXATA - Empresa Júnior. Fernanda holds a Bachelor's degree in Electrical Engineering from the University of Pécs and has studied Electronic Engineering at the Federal University of Technology - Parana.
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