Jayne Costa has a diverse background in various roles within product support, customer excellence, and administrative functions. Currently a Product Support Engineer at VTEX since September 2021, Jayne has also served as a Partner Field Software Engineer and Customer Excellence Analyst in the same company. Prior experience includes working at HLB Brasil as an Analista de Contas I, managing accounts payable for international clients using Zendesk, and a Catalog Specialist role at Amazon focused on catalog quality enhancement. Jayne's earlier career involved significant administrative support at Machado Meyer Advogados, including bank reconciliations, payment processing, and exchange closure. Jayne holds a Bachelor's degree in Economics from Universidade Presbiteriana Mackenzie, completed in 2020.
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