Soumya KT

Team Lead Retention at Vtiger CRM

Soumya KT has a solid work experience in various roles and industries. Soumya worked at Vtiger CRM as a Senior Business Analyst since October 2021. Prior to that, Soumya served as a Manager of Customer Success at Knowlarity - Cloud Communications from November 2020 to March 2021.

In 2018, Soumya joined Phonon Communications Pvt Ltd as a Business Development Manager, where they focused on acquiring new clients and managing existing clients in the BFSI (HDFC, Citi bank) and Travel sectors. Soumya contributed to the success and satisfaction of clients.

Before that, Soumya held the position of Technical Lead at NetgenSoft solutions Pvt Ltd from June 2014 to March 2018. Soumya's role involved technical leadership and management of projects.

Soumya's work experience also includes a role as a Senior Technical Engineer at NEXTECH Electronics from November 2010 to December 2011.

At United Telecoms Limited, India, Soumya started their career as an R&D Engineer in September 2005. During their time there, Soumya gained experience in testing and integrating Tel-Communication Protocols (SDH) and EMS. They also worked on product approval with the Telecommunication Engineering Committee (TEC). Additionally, Soumya had experience in testing equipment for Mobile backhaul applications like CES, sync-E, OAM, and 1588.

Overall, Soumya KT has a diverse range of experience in roles such as Business Analyst, Manager of Customer Success, Business Development Manager, Technical Lead, and R&D Engineer, across various industries including CRM, cloud communications, and telecommunications.

Soumya KT completed a Bachelor of Engineering (B.E.) degree in Electromechanical Instrumentation and Maintenance Technologies/Technicians from VTU during the years 2000 to 2004. Additionally, they obtained a certification as a Certified Labview Associate Developer from National Instruments, although specific information regarding the month and year of attainment is unavailable.

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Timeline

  • Team Lead Retention

    July 1, 2023 - present

  • Sr. Business Analyst

    October, 2021